Terms and Conditions

1. Acceptance of Terms

By using our website or availing any service, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, you should not access our website or use our services.

2. Services Offered

Dua Beauty Cosmetics provides professional skin and hair treatments in Delhi, along with skincare and haircare products. All services are subject to availability, suitability, and professional discretion based on your skin and hair conditions.

3. Appointments and Cancellations

• Appointments: We recommend booking in advance to secure your preferred date and time.

• Cancellations: If you need to cancel or reschedule, please notify us at least 24 hours in advance.

• No-shows or late cancellations may result in a fee or loss of appointment priority.

4. Payments

• We accept payments via cash, card, UPI, and verified digital wallets.

• For prepaid packages or offers, advance payment is required.

• Prices listed are inclusive of applicable taxes unless stated otherwise.

5. Refund and Return Policy

• Treatments: Due to the nature of cosmetic treatments, we do not offer refunds once services are rendered.

• Products: Unopened and unused products may be returned within 7 days of purchase with a valid receipt. No returns on used products unless defective.

• Refunds will be processed to the original payment method within 7–10 working days.

6. User Responsibilities

When using our website or booking services:

• Provide accurate, complete, and current information.

• Do not use the site for illegal or unauthorized purposes.

• Do not attempt to damage or disrupt our website or services.

7. Medical Disclaimer

Our skin and hair treatments are administered by trained professionals. However, results vary from person to person. Dua Beauty Cosmetics does not guarantee results and is not responsible for any adverse reactions due to undeclared allergies or medical conditions.

Please consult your physician before undergoing any advanced treatments.

8. Intellectual Property

All content on this website—including text, graphics, logos, service names, images, and videos—is the property of Dua Beauty Cosmetics and is protected under copyright law. Any reproduction, modification, or commercial use without permission is strictly prohibited.

9. Limitation of Liability

Dua Beauty Cosmetics is not liable for:

• Any indirect or consequential loss from the use of our website or services

• Technical issues or website downtime

• Delays or disruptions due to third-party service providers

10. Modifications to Terms

We reserve the right to change or update these Terms and Conditions at any time without prior notice. Continued use of the website implies acceptance of the revised terms.

11. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising from the use of our website or services shall fall under the jurisdiction of Delhi courts.

12. Contact Us

For any questions or concerns regarding these Terms and Conditions, reach out to us at:

Dua Beauty Cosmetics
📧 Email: info@duabeautycosmetics.com
📞 Phone: +91-815-0813-994
🌐 Website: https://duabeautycosmetics.com